Refund & Cancellation Policy

1. Car Rentals

• Free cancellation up to 24 hours before the scheduled pickup time.
• Cancellations within 24 hours of pickup are subject to a charge of one day's rental.
• No-shows are non-refundable.

2. Tour Packages

• Cancellations made 7 or more days before the travel date: full refund minus a 5% processing fee.
• Cancellations made 3–6 days before the travel date: 50% refund.
• Cancellations made less than 72 hours before the travel date: non-refundable.
• Any hotel, transport or third-party bookings already confirmed on your behalf may carry their own separate cancellation terms.

3. Attraction Entry Bookings

Where entry tickets or slots have already been purchased on your behalf, refunds are subject to the individual attraction's own cancellation policy.

4. How to Request a Cancellation

To cancel or amend a booking, contact us with your booking reference via our Contact Us page, by phone, or by email at info@shreewahegurutravels.com, as early as possible before your travel date.

5. Refund Processing Time

Approved refunds are processed within 7–10 business days to the original payment method.

6. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.